What services does Hillside Heritage Goats provide for goat farming and herd management?

We support goat farming with practical services covering breeding, nutrition, housing, milking, and day-to-day herd management. That usually includes helping with herd planning, animal care routines, and advice tailored to the needs of a working UK goat herd.

What is included when you book a service for goats?

The scope depends on the herd’s needs, but it typically includes an assessment of current conditions, discussion of goals, and a clear plan for care or management. Where relevant, we can also look at feeding, housing setup, breeding aims, and milking routines so the service stays focused on the full herd picture.

How are your goat project prices worked out?

Our pricing is usually based on the size of the herd, the type of work involved, and the level of management needed. Factors such as breeding plans, nutrition support, housing setup, milking routines, and the time needed on-farm can all affect the final quote.

What can change the cost of a quote for Hillside Heritage Goats?

Several things can influence cost, including the condition of the current housing, the number of goats, the breeding goals, and whether the herd needs ongoing management or a one-off visit. Travel, specialist feed advice, and any extra handling or milking support may also be included in the estimate where relevant.

How can I contact Hillside Heritage Goats to get started with a new herd enquiry?

The easiest way to begin is to send a message with a short note about what you need, such as breeding stock, herd management support, or help with housing and nutrition. If you can include your location in the UK and the kind of goats you keep, it helps us respond with practical next steps.

Terms of Service

1. Introduction and acceptance of terms

These Terms of Service govern the use of the services provided by Hillside Heritage Goats Ltd (“we”, “us”, “our”), a goat business operating from Hillside Heritage Goats, 14 Meadow Lane, Skipton, North Yorkshire, BD23 1AA, United Kingdom.

By enquiring about, booking, purchasing, accepting delivery of, collecting, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use our services.

These Terms apply to all customers, buyers, owners, keepers, and other persons engaging with our services, including goat sales and rehoming, breeding stock supply, smallholding grazing goats, welfare checks and health guidance, animal handling and settling advice, and aftercare support for new owners.

2. Scope of services

Hillside Heritage Goats Ltd may provide the following services, subject to availability, suitability, animal welfare considerations, and any applicable legal or regulatory requirements:

Sale and rehoming of goats;
Supply of breeding stock;
Provision of goats for smallholding grazing purposes;
Welfare checks and health guidance;
Animal handling and settling advice;
Aftercare support for new owners.

Any descriptions of goats, including breed, age, condition, temperament, breeding potential, or suitability for grazing, are provided in good faith based on information available at the time. Such descriptions are not a guarantee of future performance, behaviour, fertility, productivity, or health outcomes.

We reserve the right to refuse, suspend, or withdraw any service where we consider that doing so is necessary or advisable for animal welfare, customer safety, or business reasons.

3. User obligations and responsibilities

By engaging our services, you agree to:

Provide accurate, complete, and up-to-date information at all times;
Ensure that you have the knowledge, facilities, land, housing, fencing, shelter, feed, water, and care arrangements suitable for the goats you intend to purchase, rehome, or keep;
Comply with all applicable animal welfare, identification, movement, biosecurity, veterinary, licensing, and land management laws and guidance;
Obtain any necessary permissions, consents, registrations, or approvals required for keeping goats;
Arrange prompt veterinary attention when needed and follow professional advice relating to health, treatment, isolation, quarantine, and management;
Handle goats safely and humanely, and ensure all persons interacting with them are competent or appropriately supervised;
Not mistreat, neglect, overwork, overstock, or place goats in unsuitable conditions;
Promptly notify us of any welfare concerns, illness, injury, death, escape, breeding issue, or serious incident affecting goats supplied by us, where reasonably relevant to our aftercare support or records.

You acknowledge that goats are live animals and their behaviour, health, and welfare can be affected by environment, handling, feeding, stress, disease, weather, transport, and other factors outside our control. You are responsible for ongoing care from the time the goat is collected, delivered, or otherwise transferred to you.

Any welfare checks, health guidance, handling advice, or aftercare support we provide is general in nature unless expressly agreed otherwise in writing. It does not replace veterinary diagnosis, treatment, or emergency care.

4. Payment terms and conditions

Prices for goats, services, deposits, transport, aftercare, or other charges will be communicated prior to booking or purchase, unless otherwise agreed in writing.

A deposit may be required to reserve a goat, service slot, or other arrangement. Unless stated otherwise, deposits are non-refundable except where required by law or where we cancel the relevant booking or sale.
Full payment must be made by the due date specified on our invoice, order confirmation, or written agreement.
Title to any goods or animals where applicable will not pass until we have received cleared payment in full.
We may charge reasonable administrative fees for missed appointments, failed collections, aborted deliveries caused by your default, or additional work requested by you.
If payment is overdue, we may suspend services, cancel reservations, withhold transfer arrangements, and recover any reasonable costs incurred in pursuing payment.

All prices, if quoted, are subject to change until confirmed in writing. Unless stated otherwise, prices may exclude transport, veterinary charges, testing, bedding, feed, equipment, and other ancillary costs.

5. Cancellation and refund policy

Cancellation terms may vary depending on the nature of the service, the stage of preparation, and whether animals have been reserved, handled, transported, or rehomed.

If you cancel a service or reservation, you may remain liable for reasonable costs already incurred by us, including handling, housing, testing, administration, transport arrangements, or veterinary-related expenses.
Where a goat has already been collected, delivered, transferred, or accepted, refunds are generally not available except where required by law or expressly agreed in writing.
Deposits are ordinarily retained to cover reservation, administration, and holding costs, unless we agree otherwise in writing.
If we cancel a booking or cannot provide a reserved goat or service due to our own decision or inability to proceed, we will refund amounts paid for the cancelled item or offer a reasonable alternative where available.

Because live animals are involved, cancellations and returns are subject to strict welfare considerations. We do not accept the return of goats unless we agree this in advance and it can be done safely and humanely.

Any refund that is agreed will be processed using the original payment method where practicable, within a reasonable time after approval of the refund.

6. Liability limitations

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Subject to the foregoing, Hillside Heritage Goats Ltd shall not be liable for:

Losses arising from your failure to provide suitable care, housing, nutrition, supervision, quarantine, or veterinary attention;
Losses caused by disease, injury, escape, theft, adverse weather, transport stress, or other events beyond our reasonable control after transfer of the goat to you;
Any indirect, consequential, special, or punitive losses, including loss of profit, loss of business, or loss of goodwill;
Any issues arising from your misuse of our advice or from reliance on guidance that was not intended as veterinary advice;
Any incompatibility between goats and your environment, stock, fencing, or management practices where we have not expressly warranted suitability in writing.

Where liability cannot lawfully be excluded, our total aggregate liability arising out of or in connection with any service, sale, or supply shall be limited to the amount paid by you for the specific goat or service giving rise to the claim, unless a different limit is required by law.

You are responsible for arranging suitable insurance where appropriate, including but not limited to public liability, property protection, livestock insurance, or other cover relevant to your circumstances.

7. Intellectual property rights

All content provided by Hillside Heritage Goats Ltd, including website text, photographs, videos, logos, branding, written guidance, care notes, forms, and other materials, is owned by us or used under licence and is protected by applicable intellectual property laws.

You may use our materials solely for personal, non-commercial purposes relating to your engagement with our services, unless we expressly permit otherwise in writing. You must not copy, reproduce, adapt, distribute, publish, sell, or exploit our materials without prior written consent.

Any feedback, suggestions, or testimonials you provide may be used by us for business, marketing, or service-improvement purposes unless you request otherwise in writing and we agree to that request.

8. Data protection and privacy

We may collect, use, store, and share personal information in order to manage enquiries, bookings, sales, aftercare, animal records, invoicing, legal compliance, and business operations.

We will handle personal data in accordance with applicable data protection laws and our privacy practices. Where necessary, we may share information with veterinarians, transport providers, regulators, insurers, accountants, payment processors, or other third parties involved in delivering our services or meeting legal obligations.

You are responsible for providing accurate personal data and for informing us of any changes. If you provide information about third parties, you confirm that you have authority to do so and that any required notices or consents have been obtained.

Further details about how personal data is used may be provided separately in a privacy notice or similar document.

9. Force majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to extreme weather, flood, fire, disease outbreaks, epidemic or biosecurity restrictions, transport disruption, power failure, government action, labour disputes, illness, accident, or failure of suppliers or service providers.

If a force majeure event occurs, we may suspend, modify, or cancel services and will use reasonable efforts to minimise disruption and communicate with you as soon as reasonably practicable.

10. Changes to terms

We may update or revise these Terms from time to time to reflect changes in our services, operational requirements, legal obligations, or business practices.

The updated Terms will take effect from the date they are published or otherwise communicated to you. Your continued use of our services after any change constitutes acceptance of the revised Terms.

If a change materially affects a confirmed booking or existing arrangement, we will act reasonably and, where appropriate, notify you in advance.

11. Applicable law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory consumer rights or statutory protections that apply.

12. Contact information

If you have any questions about these Terms or wish to contact Hillside Heritage Goats Ltd, please use the details below:

Company: Hillside Heritage Goats Ltd
Address: Hillside Heritage Goats, 14 Meadow Lane, Skipton, North Yorkshire, BD23 1AA, United Kingdom
Email: [email protected]
Phone: +44 1723 846 291

13. Severability clause

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or, if that is not possible, severed from these Terms.

The remaining provisions shall continue in full force and effect.

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